Frequently Asked Questions
Everything you need to know about shopping with Desi Store
What is the typical shipping time for domestic orders?
We typically process and dispatch orders within 48 hours. Depending on your location, your package should arrive within 5-7 business days.
Do you offer international shipping?
Yes, we ship our ethnic wear globally. International delivery times vary by country but generally take between 10-15 business days.
How can I ensure I select the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as traditional silhouettes may fit differently than Western apparel.
What is your return and exchange policy?
We offer a 14-day return policy for unworn items with original tags attached. Please note that custom-stitched or altered outfits are not eligible for returns.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to professional lighting and different screen resolutions, slight color variations may occur.
How should I care for my heavy-work ethnic outfits?
To maintain the longevity of intricate embroidery and delicate fabrics, we strictly recommend dry cleaning only for all our premium collections.